Privacy Policy
Privacy Policy
Privacy Policy
Effective date: April 1st, 2026
EDS Group (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information through our website and related online services.
1. Personal information we collect
We may collect personal information you provide directly to us, including:
Name.
Email address.
Phone number.
Company name.
Job title.
Any information you submit through our contact forms, quote requests or email correspondence.
We may also collect non-identifying information automatically when you use our website, such as:
Browser type.
Device type.
IP address.
Pages viewed.
Date and time of visit.
Referring website.
2. How we collect information
We collect personal information when you:
Submit a contact form.
Request a quote or product information.
Email or phone us.
Subscribe to updates, if applicable.
Browse our website, including through cookies or analytics tools.
3. Why we collect it
We collect, use and hold personal information to:
Respond to enquiries.
Provide quotes, products and services.
Manage customer and supplier relationships.
Improve our website and services.
Maintain records for administrative and business purposes.
Comply with legal obligations.
4. Disclosure
We may disclose personal information to:
Our employees, contractors and service providers.
Website hosting, IT, email and analytics providers.
Professional advisers such as accountants or lawyers.
Government or regulatory authorities where required by law.
We will not sell personal information.
5. Overseas disclosure
Some third-party service providers may store or process data overseas. If we disclose personal information overseas, we will take reasonable steps to ensure it is handled in accordance with Australian privacy requirements.
6. Cookies and analytics
Our website may use cookies and similar technologies to improve performance, analyse traffic and enhance user experience. You can disable cookies in your browser, but some website features may not work properly.
7. Access and correction
You may request access to the personal information we hold about you, and you may ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond within a reasonable time.
8. Complaints
If you believe we have breached this Privacy Policy or the Australian Privacy Principles, please contact us using the details below. We will investigate and respond within a reasonable time.
9. Contact us
Email: info@eds-group.com.au
Phone: (07) 3881 0223 / (07) 3881 2655
Postal address: 3 Unley Street, Brendale QLD 4500, Australia
10. Changes to this policy
We may update this Privacy Policy from time to time by posting the revised version on our website.