Technical Resources for Our Customers

Our technical support section provides resources for clients working with EDS products across all three divisions: Electrical Fabrication, Lift Engineering, and General Fabrication. Here you’ll find installation guidance, technical documentation, and direct access to our engineering team for project-specific questions.

We’ve structured support by division because the questions and documentation needs are different for each sector. Electrical contractors need product data sheets and Energex/Ergon compliance documentation. Lift installation companies need dimensional drawings and material certifications. General fabrication clients may need CAD file formats, material specifications, or quality documentation for their own compliance requirements.

For questions not covered by the documentation available here, our engineering team is available by phone on (07) 3881 0223 during business hours. We’d always rather answer a question before you start installation than troubleshoot a problem afterwards. If you need project-specific documentation — such as material certifications, inspection reports, or compliance packages for tender submissions — contact us and we’ll prepare what you need.

Select your division below to access the relevant support resources, or call us directly if you need immediate assistance.